Warranty claims are transferable from the original purchaser so long as they are within the allotted date range. We do not supply loaner gear and always suggest having a backup on hand in case of an emergency. Upon approval, you may be subject to a small wait time while your gear is being sent back for repair or replacement. Up-close images of any damage to the product will be required to process your request. Carriers come with 2 years of coverage.įor warranty claims, please email with your order number and several pictures. Ballistic panels come with 5 years of coverage.
We’re confident your gear won’t let you down, but if it does at any point: Each item you purchase is eligible for one warranty repair or replacement. We believe in superior quality and craftsmanship, which is why all of our products are built to last. We are not responsible for premature breakdowns caused by abnormal wear, accidental damage, negligence, intentional defacement or deterioration due to improper maintenance. To qualify, the problem must “impair the functionality of the product” and cannot be deemed cosmetic. Safe Life Defense will also cover you for normal wear and tear beyond our manufacturer’s tolerance. This may include things like loose stitching, detached closures, missing or broken parts, and rips or tears at critical junctions.
To protect your investment, we back all of our gear for deviation from factory specifications and pre-existing manufacturing defects due to the design, material components or construction of the gear.
#COUPON CODE FOR SAFE LIFE DEFENSE FULL#
To view the full terms and conditions, click here. Replacements will be issued with the exact same style, size and color from your initial order. Depending on the details of your case, we may require you to complete and sign an official statement or affidavit. We’ll launch an investigation and make sure your information gets processed as soon as possible. If you purchased our 30-Day Product Protection and would like to submit a claim, please email with as many details about the incident as possible. Personalized Customer Care: If you need to submit a replacement request, we’re here to help you every step of the way. Superior Security: The moment your order leaves our warehouse, all products will be under instant protection for a full month.Īdvanced Coverage: Fraud, shipping issues, theft or damage? We’ll fight fearlessly alongside you to make things right. We do not offer refunds but choose to use it and you’ll enjoy: Automatically applied at checkout for your convenience, this option can easily be toggled off.
Safeguarding your newly-purchased gear has never been quicker, easier or more affordable. When it comes to coverage for problems encountered during transit, you can’t go wrong with our 30-Day Product Protection Program.
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